Privacy Policy

Effective date: 14 July 2026 Applies to: the vincentchhuy.com website, operated by Vincent Digital Marketing ("we", "us", "our").

Please read this policy to understand how we handle your information. If you have any questions, contact us at [email protected].

1. Overview

This Privacy Policy explains what personal information our own website (vincentchhuy.com) collects, how we use it, and your choices. It covers our contact channels, any analytics we run, and account/billing data for our services.

Important — client websites: for websites we build or host for clients, the client is the data controller of the personal data collected through their site (e.g. their own contact forms, orders, or user accounts). For those sites we act only as a hosting service provider (processor) and process data under the client's instructions. This Policy does not govern client sites; each client is responsible for its own privacy notice.

2. Who we are

Vincent Digital Marketing, based at [BUSINESS_ADDRESS: #798, St.99 S/K Boeng Trabaek, Phnom Penh, Cambodia]. For privacy questions, contact [email protected].

3. Information we collect

• Contact information you give us — when you message us via our contact links, contact form, email, Telegram, or Facebook: your name, email or handle, and the content of your message.
• Service & billing data — if you become a client: business/contact details, the services you order, invoices, and payment records (payments may be processed by a third-party provider; we generally do not store full card details).
• Website usage / analytics — if analytics are enabled, aggregated and largely non-identifying data such as pages visited, approximate location, device/browser type, and referral source.
• Server logs — standard technical logs (IP address, timestamp, request info) kept for security and troubleshooting.
• Cookies — see section 7.

We do not knowingly collect sensitive personal data through this site, and we do not sell your personal information.

4. How we use your information

We use the information to:

• respond to your enquiries and provide quotes;
• deliver, maintain, and support our services and hosting;
• send invoices, service notices, and renewal reminders;
• secure and troubleshoot our website and infrastructure; and
• comply with legal obligations.

We rely on the appropriate lawful basis for each use (for example, taking steps at your request, performing our contract with you, our legitimate interest in running and securing the business, and legal compliance).

5. How we share information

We share personal data only as needed with:

• Service providers who help us operate — e.g. our upstream hosting provider (such as Namecheap), email, analytics, and payment processors — under appropriate confidentiality obligations;
• Authorities or third parties where required by law, court order, or to protect our rights, users, or infrastructure.

We do not sell or rent your personal information to third parties for their marketing.

6. International transfers

We operate from Cambodia and may use service providers located in other countries. Where your data is processed outside your country, we take reasonable steps to protect it consistent with this Policy.

7. Cookies and analytics

Our site may use a small number of cookies or similar technologies for basic functionality, security, and (if enabled) analytics. You can control or block cookies through your browser settings; some features may not work correctly if you disable them. If we use an analytics tool, it helps us understand aggregate traffic and improve the site.

8. Data retention

We keep personal data only as long as needed for the purposes above or as required by law (for example, we retain invoices and business records for the period required by Cambodian tax/accounting rules). Enquiry messages are kept for a reasonable period and then deleted.

9. Security

We use reasonable technical and organisational measures to protect personal data. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Your rights

Subject to applicable law, you may request to access, correct, update, or delete your personal data, or object to certain processing. To make a request, contact [email protected]. We may need to verify your identity before acting. If your data was collected through a client's website, please contact that client (the controller) directly.

11. Children's privacy

This site and our services are intended for businesses and adults. We do not knowingly collect personal data from children. If you believe a child has provided us data, contact us and we will delete it.

12. Changes to this policy

We may update this Policy from time to time. The current version is always posted at this URL with its effective date. Material changes will be highlighted on the site where practical.

13. Contact

Privacy questions or requests: [email protected].

Vincent Digital Marketing, Phnom Penh, Cambodia.